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As a business grows, the costs, complexity and management responsibilities of the technology infrastructure grow right along with it. Technology2Reality knows what it takes to reduce overall IT costs, simplify technology infrastructure and take the stress out of systems administration and management.

In the cloud or face to face, our resources will support your day-to-day and long-term network, end-user and technical support needs.


Technology2Reality provides businesses a range of essential IT management services including:

  • Immediate desktop management and support for end-users.
  • Server and Equipment Management on a flat rate subscription basis for any industry size or scope.
  • As your business grows, you can reduce your IT budgets, rising operational costs, and put more money in your pocket.
  • Gain an extension of your business that will help you minimize inflating IT department costs, maximize the return on your infrastructure investment, and reduce the stress of systems administration.

 

Our services include the following:

Start Over [X]Select service

Provide techical support for IT related activities

We help you managed your various IT agreements and optimize cost and efficiency in vendor management

A host of other managed services to reduce your burden of managing IT

 Managed Services

Solutions that determine why your computer is not working correctly. Our technicians will find the underlying problem through a series of system checks and diagnostics. Once the issue has been identified, the technicians will advise you on the recommended course of action to resolve your PC woes. Average time needed to perform this service is 1-6 hours but actual time will vary depending on the extent and severity of damage.

Solutions that identify and solve PC problems that cause blue screens, crashes, lockups, degraded performance, and other issues. Out technicians will discover the root problems using extensive diagnostic testing and then fix them. Average time needed to perform this service is 24-72 hours but can take longer depending on the extent and severity of damage or the need to order replacement parts.

Solutions that help to maximize protection from and avoidance of malicious software infection, hacker attacks, identity theft and other common computing threats. Average time needed to perform this service is 3-4 hours but can take longer depending on the extent and severity of damage.

Solutions that help to maximize protection from and avoidance of malicious software infection, hacker attacks, identity theft and other common computing threats. Average time needed to perform this service is 3-4 hours but can take longer depending on the extent and severity of damage.

Solutions for PCs that have become infected with viruses, trojans, malware, spyware root kits and other malicious software. Average time needed to perform this service is 3-4 hours but actual time will vary depending on the extent and severity of damage.

PC parts and peripheral accessories ordering and sales.

Standard hourly onsite support for computer and IT related technical support needs.

Standard hourly remote end-user desktop technical and help desk support service.

Provides onsite and remote technical support assistance provided in block hours per month and deducted in 1/2 hour increments of usage.

Hosted or Colocated

Regular routine maintenance, performance, optimization, & tune-up service for PCs or Servers help reduce your business IT costs by prolonging equipment lifespan, reducing wasted power and increasing user productivity due to reduced down-time or software problems.

Provides 24/7 remote monitoring, management, and administration of network and servers.

Providing customers a professional review and analysis of their current computer network and security risks.

Project Management and Consulting.

Providing installation and administration services for virtual private networking and remote access solutions using a variety of enabling technologies.